Job Description
Retail Demand Planning Manager
General Information
Req #
WD00082355
Career area:
Sales Support
Country/Region:
United States of America
State:
North Carolina
City:
Morrisville
Date:
Monday, May 19, 2025
Working time:
Full-time
Additional Locations :
United States of America - North Carolina - Morrisville
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit , and read about the latest news via ourStoryHub ( .
Description and Requirements
People manager of a high-performing team dedicated to achieving industry-leading operations through effective customer collaboration. This role involves managing demand forecasting, supply commitments, inventory planning, and corresponding account operations. Close collaboration with cross-functional teams such as business planning, product management, sales, marketing, supply chain, global business units, and customer support is essential to achieve key objectives.
Key Responsibilities:
Team Leadership & Development:
Manage and develop the North American (NA) Consumer retail customer collaboration team.
Set clear job expectations aligned with NA strategy and leadership objectives.
Track Key Performance Indicators (KPIs) progress and provide constructive feedback.
Foster a positive and inclusive workplace culture.
Encourage team growth and recognize achievements.
Provide guidance in business analysis, reporting systems, forecasting, and inventory management.
Assist the team in interpreting complex data and tracking relevant metrics.
Guide the team in adapting to process changes as business needs evolve.
Operational Accountability:
Maintain and update documentation and standard operating procedures.
Drive process improvements to achieve internal goals for forecast accuracy, Collaborative Planning, Forecasting, and Replenishment (CPFR), and Finished Goods Inventory (FGI) management.
Oversee the inventory process for consumer retail, including replenishment thresholds, approvals, and maintaining FGI limits.
Analyze complex situations and implement new approaches or processes for the retail customer collaboration team.
Plan and execute projects and assignments as they arise.
Stakeholder Engagement:
Advise leadership on business objectives, Business Management Systems (BMS), operations and actions needed to drive business results.
Influence management on critical and strategic decisions related to held accounts.
Support sales and category teams in selling and installing products, offerings, solutions, and services.
Basic Qualifications:
12+ years of experience in retail planning, supply chain, or sales operations.
3+ years of management experience
Bachelor's Degree
Preferred Qualifications:
Proven leadership experience with a focus on team development.
Ability to perform adapt to changing market dynamics and help the team navigate resulting changes.
Strong communication skills with the ability to explain complex concepts clearly.
Goal-oriented with a focus on continuous improvement.
Strong organizational and project management skills with strategic thinking.
Self-starter with a strong work ethic.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Additional Locations :
United States of America - North Carolina - Morrisville
United States of America
United States of America - North Carolina
United States of America - North Carolina - Morrisville Lenovo
Job Tags
Full time, Local area,