Job Description

The Reimbursement Access Manager is a highly visible, front-line position that reports to the Sr. Director, Market Access. This individual will be required to develop and drive implementation of programs, processes, and systems to achieve ease of access to BlueWind Medical’s Revi technology and pipeline products. As an integral member of the Market Access team, the candidate will have established and extensive coding, coverage, and payment knowledge as it relates to Revi and the neuromodulations and OAB market to facilitate appropriate patient access to care. This individual is expected to interact directly with internal and external customers for the purpose of providing approved, compliant reimbursement-based education to help mitigate reimbursement obstacles. This highly visible, customer-facing position requires strong reimbursement knowledge, excellent communication skills, and the ability to educate customers and strengthen customer relationships. This individual requires the ability to perform at high levels, with minimal direct supervision, in a fast-paced, dynamic environment.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Provide compliant reimbursement education and support for the Sales team, internal, and external customers.
• Facilitate internal and external reimbursement-related communication.
• Develop and disseminate approved reimbursement tools to internal and external customers.
• Collaborate on complex reimbursement issues with reimbursement leadership.
• Facilitate physician/customer/patient advocacy for coverage and other identified initiatives, as requested.
• Collaborate with BlueWind Medical customers and patients to research, troubleshoot, and assertively resolve claims issues through partnering with customers as necessary.
• Support the development of sales training programs and participate in sales training as requested.
• Respond to coding, coverage, and payment questions from internal and external customers.
• Assist in the development of presentations, correspondence, and reimbursement tools for internal and external customers.
• Facilitate live training and educational opportunities for internal and external customers.
• Perform other related duties as assigned.
• Contribute to the BlueWind Medical culture of being collaborative, respectful, transparent, ethical, efficient, high-achieving, and fun!

Competencies:

• Communication: Communicates well, delivers quality presentations, has good listening skills
• Teamwork: Accountable to team, works to meet established deliverables, appreciate view of team members, respectful
• Interpersonal Skills: Builds strong relationships, is flexible/adaptable, works well with others, solicits feedback
• Organizational Skills: Maintains information in an organized and accessible manner, efficient workspace, manages time well
• Attention to Detail: Sees and pays attention to details; recognizes the component parts of a procedure or object; verifies the correctness or error in an individual part or procedure

QUALIFICATIONS, ESSENTIAL SKILLS AND ABILITIES:

• Bachelor’s degree; or equivalent experience.
• Minimum 5 years medical device reimbursement coding, coverage, and payment experience.
• Strong understanding of private and government reimbursement related policy and the evolving reimbursement environment including coding and coverage development.
• Excellent organizational and follow-up skills, with a high attention to detail.
• Strong understanding of HIPAA regulations.
• Ability and desire to successfully interact with all levels of management and healthcare professionals.
• Excellent verbal and written communication skills.
• Ability to collaborate effectively and participate in a team environment.
• Computer skills in Microsoft Word, PowerPoint, Excel, Outlook, etc. Ability to learn other programs as necessary, including creation of databases.
• Ability to travel, up to 30%. Air and overnight travel are required. Ability to organize own travel arrangements.
• Valid driver’s license issued by residing state and good driving record.
• Overnight travel may be required.

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