The Loss Prevention & Security Manager at The Luxury Collection Hotel is responsible for safeguarding company assets, personnel, and property by developing and executing comprehensive security and loss prevention strategies. This dual-role position combines physical security oversight with proactive loss mitigation efforts to minimize risk, deter theft, and ensure a safe environment for employees and customers.
Develop and enforce strategies to reduce internal and external shrinkage, theft, and fraud.
Conduct investigations related to inventory discrepancies, employee dishonesty, or policy violations.
Perform regular audits, compliance checks, and store walkthroughs to identify areas of risk.
Collaborate with operations, HR, and legal teams on cases involving theft or misconduct.
Track and analyze loss trends, creating detailed reports and recommendations for improvement.
Educate and train staff on loss prevention techniques and internal controls.
Oversee physical security operations including access control, surveillance systems (CCTV), and alarm systems.
Develop and maintain emergency response plans, safety protocols, and crisis management procedures.
Supervise and schedule security personnel, ensuring adequate coverage and performance.
Conduct safety inspections and ensure compliance with health and safety regulations.
Liaise with local law enforcement and emergency services as necessary.
Respond to incidents such as disturbances, accidents, or breaches in security.
Bachelors degree in Criminal Justice, Security Management, Business Administration, or a related field preferred.
35 years of experience in loss prevention, corporate security, or a related role.
Strong investigative, auditing, and reporting skills.
Working knowledge of security technology, access control systems, and emergency protocols.
Excellent leadership, interpersonal, and communication skills.
Ability to handle sensitive and confidential information with discretion.
Certifications such as LPQ/LPC, CPP, PSP, or related security credentials are a plus.
Flexibility to work varied hours including nights, weekends, and holidays as needed. Overnight Shifts Tuesday- Saturday from 11pm-7am.
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