Job Description

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With nearly 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Under indirect supervision* of a Certified Orthotist, Orthotic Fitters provide patient care through the provision and adjustment of off the shelf and pre-fabricated orthoses. They monitor the patients over time and make any necessary changes to the devices to keep them in good condition.

The Certified Orthotic Fitter is specifically trained and qualified to participate in the fitting and delivery of prefabricated orthotic devices and/or soft goods related to a patient’s needs, as indicated by a certified orthotist.

A Certified Orthotic Fitter is competent to practice orthotics within a scope of practice that is specific to fitting certain prefabricated and off-the-shelf orthoses that do not require more than minor modification.

*Indirect Supervision: This level of supervision does not require the supervising credentialed individual to be on site however they must be available for consultation throughout the patient care process. The supervisor must review the results of care and the documentation of the services rendered by the supervised individual and is responsible for countersigning within 15 days all entries in the patient’s clinical record.

Principal Duties and Responsibilities (Essential Functions):

Depending on the operational requirements, size of the Hanger Clinic and subject to limitations imposed by state and/or local law, this position may include some or all of the functions listed below.

• Collaborate with orthotic practitioners in the evaluation and analysis of a patient’s need for orthotic services.
• Examine and evaluate patient's needs in relation to disease and functional loss.
• Perform fitting, and execute minor modifications as necessary.
• Evaluate orthotic device on patient, adjust to assure fit, function, medical efficacy, and quality of work.
• Instruct patient in use of orthopedic device.
• Identify and reconcile issues/problems to ensure patient satisfaction with devices provided.
• Provide detailed clinical notes to patient records.
• Provide information to administrative staff to conduct reimbursement activities.
• Provide follow-up with patients and physicians.
• Provide in-service training to physicians and allied health care professionals.
• Provide assistance to other clinical staff.
• Adhere to all safety regulations; compliance with Medicare, HIPAA and other governmental regulations; compliance with bloodborne and Occupational Safety and Health Administration (OSHA) requirements.
• Perform other duties or special projects as assigned.

Experience and Education:

• High school diploma or GED required. Associate degree preferred.
• Current certification as a Certified Fitter or Orthotics, i.e. American Board Certified (ABC) or Board of Certification (BOC)
• Hold a nationally recognized certification/license in a related allied health profession (e.g., Medical Assistant, Athletic Trainer, Physical Therapist/PTA, Occupational Therapist/OTA, etc.)
• Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.

Knowledge and Skill:

• Demonstrated ability to effectively fit and deliver non-custom orthotic devices such as; cervical orthoses not requiring more than minor modification; pressure gradient hose; trusses; non-complex prefabricated spinal orthoses and prefabricated orthoses of upper and lower extremities (excluding those used in treatment of bone fractures).
• Thorough understanding of medical terminology.
• Effective communication skills for accurate, concise, and organized oral and written presentation and reports to patient and staff.
• Ability to instruct clinical and non-clinical personnel and customers on objectives of patient care services.
• Active listening, reading and comprehension skills for analyzing reports, charts and correspondence.
• Good interpersonal skills and ability to build professional relationships with physicians, therapists and patients.
• Ability to work effectively as a team member.
• Effective organizational, time management and planning skills.

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