Job Description

Experience Designer - Freelance

VML, North America

Location: Hybrid//Remote

SUMMARY

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Who we are looking for:

VML is seeking an Experience Designer who has a multifaceted curiosity for delivering best-in-class applications in a fast-paced, agile, growth-oriented environment. You have the ability to create beautiful and original design systems with a natural ability to communicate what a human has been experiencing in a visual format for clients to see. You enjoy working across a diverse list of clients and are excited to be a part of a growing team that will be focused on shaping a POV on the next big digital shifts in UI, AI, VR/AR/MR and connected experiences, across all possible ways a consumer can interact with a brand: i.e. via desktop, mobile, social, physical, gestural, voice, etc.

Our team of talented Experience Designers has deep expertise in user-centered design thinking, digital product and service design, CX ecosystem strategy, experience journeys and mapping, innovation experience consulting, prototyping, user interface design and design thinking for connected/smart marketing and technology.

To be considered for this role, you must submit an online portfolio or PDF of your work.

What you’ll do:

• Craft | Participate in iterative prototyping efforts with varying fidelity/presentation tools (e.g., sketches, storyboards, wireframes, clickable prototypes) to help bring your customer-focused solutions to life.
• Collaborate | Involvement in strategic and creative planning, brainstorming, concepting sessions with Strategists and Creatives to expand big ideas into useful experiences, or vice versa. Executes and guides teams to create outstanding experiences across the client portfolio.
• Innovate | Demonstrates intellectual curiosity and eagerness to learn. Champion the execution of strategic initiatives focused on enhancing the customer experience and delivering on roadmap items.

Who you are:

• A builder | Innovator with a desire to bring people together. Innate ability to marshal people and create gravity around ideas.
• Creative Passion | Your partnership with creatives and ability to inspire ideas through execution is what gets you out of bed in the morning.
• An experimenter | Embraces the unknown and is ready to break process. Excited by opportunities to explore new ideas rather than rely on existing paradigms. Views technology as a tool that can drive creativity. Able to learn and adapt to new technologies and trends.

What you’ll need:

• 3+ years of experience working in or with a progressive agency environment that has embraced digital thinking and XS/XD principles as part of the core creative process.
• Enjoys being hands on in the details, with proficiency in one or more of the following: Omnigraffle, Axure, Illustrator, Visio, Photoshop, Indesign. HTML skills nice to have.
• A thorough understanding of design thinking and service design with experience conducting workshops.
• Experience participating in knowledge elicitation exercises (e.g., interviews, focus groups).
• Deep understanding of digital trends and emerging technologies that drive innovative solutions.
• Excellent communicator, ability to translate abstract concepts into simple and elegant user interfaces.
• Develops straightforward design approaches to complex design problems.

The hourly compensation for this position at the time of this posting may range from $70 per hour to $90 per hour. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click for more details.

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Company. For more information, please visit , and follow VML on our social channels via , , and .

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