Earn $40/Hour as a Virtual Chat Assistant - Work from Home Job at MORA Asian Fusion, Chicago, IL

c3I1d3hkcDI2Zks4Rm01d1lXd0pVa0dlanc9PQ==
  • MORA Asian Fusion
  • Chicago, IL

Job Description

Are you tech-savvy, a great communicator, and looking for a flexible remote role? Join our team as a Virtual Chat Assistant and help deliver exceptional customer support through real-time chat. If you excel in problem-solving and multitasking, this role is perfect for you!

Key Responsibilities
Respond to customer inquiries promptly and professionally via live chat platforms.
Provide accurate information about products, services, and policies.
Resolve customer issues, troubleshoot problems, and escalate complex inquiries as needed.
Maintain a high level of customer satisfaction by addressing concerns efficiently.
Document customer interactions and update records using CRM software.
Work collaboratively with the support team to improve processes and meet performance goals.
Qualifications and Experience
Experience:
Minimum 1-2 years of experience in customer support, chat support, or a related field.
Experience in handling multiple chat sessions simultaneously is preferred.
Familiarity with remote work and chat-based communication platforms.
Technical Skills:
Proficient in using live chat tools (e.g., Zendesk Chat, LiveChat, Intercom).
Comfortable navigating CRM systems and other support tools (e.g., Salesforce, Freshdesk).
Strong typing speed and accuracy (typing speed of at least 50 WPM preferred).
Communication Skills:
Excellent written communication with a focus on clarity and professionalism.
Strong ability to interpret and resolve customer issues in real time.
Key Competencies
Exceptional multitasking skills to manage multiple chat conversations efficiently.
Strong problem-solving and critical-thinking abilities.
Ability to remain calm and empathetic in challenging situations.
Self-motivated, organized, and able to work independently in a remote environment.
What We Offer
Competitive Pay: Earn $40 per hour.
Remote Flexibility: Work from the comfort of your home or anywhere with a reliable internet connection.
Growth Opportunities: Access to professional development and career advancement pathways.
Supportive Team: Join a collaborative environment that values innovation and employee success.
Why Work With Us?
We're passionate about delivering exceptional customer experiences, and we believe that starts with empowering our employees. This is your chance to join a dynamic team where your skills and contributions will be recognized and rewarded.

Don't miss this opportunity—apply today and become a valued part of our team!
Employment Type: Full-Time
Salary: $ 40.00 50.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job, Work from home, Flexible hours,

Similar Jobs

Merritt Hospitality, LLC d/b/a HEI Hotels & Resorts

Laundry Attendant Job at Merritt Hospitality, LLC d/b/a HEI Hotels & Resorts

 ...the city's most beloved attractions, our hotel seamlessly blends modern style with the spirit...  ...candidates to apply. Overview Attend to the cleaning process of hotel linens to...  ...and drying equipment, load, and unload laundry from machines. Measure and administer cleaning... 

Guangzhou Yiqihu Network Co. LTD

Recruiting foreign students for part-time jobs Job at Guangzhou Yiqihu Network Co. LTD

 ...customer information search;2. In spare time ,Use WeChat to communicate with customers...  ..., as well as the performance evaluation. Part-timers who distinguish himself, additional...  ...phone calls from China1. Foreign students studying in China are preferred2. Familiar... 

Elit IT Inc.

AMS (Advanced Message Security) Support Analyst - W2 Only Job at Elit IT Inc.

Hello ,Hope you are doing good !AMS Support AnalystAuburn Hills, MIHybrid Description Strong analytical ability to quickly understand the issues, debug and arrive at solutionsExcellent communication sk... Elit IT Inc.

JCW

Model Risk Analyst Job at JCW

 ...A large financial institution is hiring for a multiple Model Risk Analysts. This growing regional bank is building out a competitive risk program as they achieve exponential growth. These roles are focused on supporting the banks Model Risk Management framework by... 

Insight Global

Claims Adjuster Job at Insight Global

*Salary: 53k* - on site 5 days a week MUST HAVES: ~1+ year of experience as a claim's adjuster working with handling cargo, property, casualty, and contents or auto claims ~ Proficient in Microsoft Word, Excel & Outlook ~ Must have or be able to obtain a TWIC...