Customer Service Representative Job at Insight Global, East Aurora, NY

dGJ0M3pkaHo3UEs5RW1CMVpHME5WRUNmakE9PQ==
  • Insight Global
  • East Aurora, NY

Job Description

Insight Global is looking for a Fulfillment Coordinator (Customer Service) to support one of our top Toy Manufacturing and Entertainment clients. This is an 8-month contract position with a hybrid work schedule (4 days a week onsite, 1 day remote). The hourly compensation for this role is $22-24/hour depending on years of experience.

As a member of the Customer Service team, you will function as an integral part of a global supply chain by ensuring orders are managed with speed and accuracy from receipt to shipment.

Responsibilities:

  • Serve as Primary contact for retailer accounts and Sales Managers in all communications.
  • Process account purchase orders from receipt to shipment to ensure accurate, timely and economical shipments.
  • Enter and maintain accurate pricing and toy specifications.
  • Establish and maintain customer profiles in the order management system to ensure order processing meets customer requirements.
  • Maintain proper Dating Terms and Promotional Programs on all purchase orders.
  • Research and resolve domestic and direct import order and shipment problems.
  • Monitor special orders to ensure timely delivery of product for advertisements, events, and other customer promotions.
  • Provide timely and accurate item, order and shipment information to customers, Sales team, and management for use in planning, scheduling and forecasting.

Qualifications:

  • Associate’s degree in business or equivalent experience.
  • 1+ years' experience in a customer support role.
  • Demonstrated growth mindset by staying curious, and continuously learning, embracing challenges, and improving.

If you're interested in this position, apply today!

Job Tags

Hourly pay, Contract work,

Similar Jobs

Edison Smart®

Principal SDR Engineer Job at Edison Smart®

 ...Principal SDR Engineer $190K$255K + bonus & Benefits | Hybrid | Irvine | Wireless Communications Edison Smart is partnered with a Blue-chip wireless communications business in the Irvine area, looking for a skilled SDR Engineer to join their team. What You... 

Apple Inc.

AMS SerDes Robustness Analysis & Validation Architect Job at Apple Inc.

AMS SerDes Robustness Analysis & Validation Architect Cupertino, California, United States | HardwareDescription - Define and architect margin-to-fail validation strategies to uncover weaknesses and failure conditions in high-speed SerDes PHYs across multiple process,... 

Compunnel Inc.

Investment Banking Intern Job at Compunnel Inc.

Primary Responsibilities: - Daily communication with clients to agree upcoming cash flows - Investigation and resolution of client fails through various means, including daily interaction with trading desks, sales desks and middle office groups to ensure prompt resolution...

The Intersect Group

Data Analyst Job at The Intersect Group

 ...Are you a data-driven professional with a passion for transforming numbers into actionable insights? We're looking for a Data Analyst to join a dynamic Pharmacy Analytics team supporting...  ..., pharmaceutical contracting, or healthcare analytics Location: Hybrid... 

QualiCare Maids

P/T Cleaning Jobs in Charlotte NC Trabajos de limpieza P / T Job at QualiCare Maids

 ...out a job application at: Apply with Get.It ONLY SERIOUS JOB APPLICANTS NEED APPLY THAT FIT ALL OF THE ABOVE QUALIFICATIONS. Trabajos de limpieza a tiempo parcial en Charlotte NC Trabajos de limpieza a tiempo parcial en Charlotte NC para latinas con experiencia...