Job Description

Billing Clerk Specialist

Phoenix, AZ - Onsite M-Th, Remote Friday

Working Hours: 6 AM - 2:30 PM MST

4-6 month contract with likely extension and/or conversion

Job Summary:

This position is an entry-level job where some classroom training will be provided, but mostly extensive on-the-job training. This will prepare them to take on responsibilities for compiling data and creating customer invoices and ensuring the accuracy of customer receivables.

Responsibilities:

• Works as an integral part of a team that is responsible for creating approximately 1.7M invoices each month representing revenues of $1.1B.
• Learns billing systems to a level that enables the creation of invoices with supervision.
• Reviews and analyzes customer accounts to ensure transactions are accurately billed.
• Executes customer data integrity checks and investigates questionable items prior to billing to ensure billing accuracy.
• Compiles, analyzes, and validates customer revenue with assistance from more experienced team members.
• Creates and/or revises manual invoices.
• Researches and resolves customer issues.
• Creates and processes customer billing adjustments.
• Processes customer refund request.
• Works with team members to learn how to research and take actions to resolve customer credit balances.
• Follows all SOX required controls.
• Additional duties as needed

Qualifications:

• Education: High School Diploma required, Bachelor's degree a plus
• Experience: 1+ year of relevant work experience in billing, accounts receivable, other positions in Accounting/Finance field
• Must possess basic computer skills in a MS Office/Windows environment, including a proficiency in date entry, ten-key and MS Excel.
• Strong ability to work well with people, under pressure and with stringent time restraints.
• Must have quick problem-solving ability.
• Good organizational and multitasking skills and the ability to prioritize work and time.
• Requires good communication skills, both verbal and written.
• Ability to maintain good working relationships with coworkers and customers.

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